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  • LEGAL INFORMATION

    Cookie Policy

    Last updated: August 2026

    This Cookie Policy explains how FLIPSHIP LTD, trading as FlipShip, uses cookies and similar technologies on our website.

    FLIPSHIP LTD is registered in England and Wales under company number 17372844.

    Cookies help our website operate properly, protect the website and its users, remember certain preferences and, where you have consented, help us understand how visitors use the website and assess the effectiveness of our communications.

    This Cookie Policy should be read alongside our Privacy Policy.

    1. What are cookies?

    Cookies are small text files stored on your computer, phone, tablet or other device when you visit a website.

    Cookies and similar technologies can allow a website to recognise your device, remember information about your visit, support website features, maintain security and collect information about how the website is used.

    Similar technologies may include pixels, tags, local storage, software development kits and other technologies that store or access information on your device.

    2. How we use cookies

    FlipShip may use cookies and similar technologies to:

    • operate and secure the website;
    • support navigation, forms and website functionality;
    • remember cookie choices and basic preferences;
    • protect the website from misuse, fraud, spam and unauthorised activity;
    • understand how visitors use the website;
    • identify and resolve errors;
    • improve website performance, content and user experience;
    • measure the effectiveness of marketing or advertising where applicable; and
    • support third-party services used to provide and maintain the website.

    3. Types of cookies we use

    Essential cookies

    Essential cookies are necessary for the website to operate properly.

    They may support:

    • page navigation;
    • website and session security;
    • form submission;
    • network management;
    • fraud and spam prevention;
    • cookie-preference management; and
    • other basic website functions.

    These cookies do not require consent where they are strictly necessary to provide the website or a feature you have requested.

    Blocking essential cookies through your browser may prevent parts of the website from working correctly.

    Performance and analytics cookies

    Performance and analytics cookies help us understand how visitors use the website.

    They may collect information about:

    • pages visited;
    • links selected;
    • time spent on the website;
    • the type of device or browser used;
    • general website traffic patterns;
    • how visitors reached the website; and
    • technical errors or performance issues.

    We use this information to understand website performance and improve the website.

    We will only use non-essential analytics cookies where the required consent has been provided.

    Functionality cookies

    Functionality cookies allow the website to remember choices or preferences.

    They may remember information such as:

    • cookie preferences;
    • display or language preferences;
    • previous interactions; and
    • information entered during a website session.

    Some functionality cookies may be essential, while others may require consent depending on their purpose.

    Security cookies

    Security cookies help protect the website, our systems and website visitors.

    They may be used to:

    • identify suspicious activity;
    • prevent fraudulent or unauthorised use;
    • protect forms from spam;
    • maintain secure sessions; and
    • support the availability and integrity of the website.

    Security cookies are generally treated as essential where they are strictly necessary to protect the website or provide a requested service.

    Marketing and advertising cookies

    Marketing or advertising cookies may be used to measure marketing campaigns, understand interactions with advertisements or show more relevant content.

    They may also be used to:

    • record whether a visitor arrived through a campaign or advertisement;
    • measure conversions;
    • limit how often an advertisement is shown; and
    • build an understanding of website interactions across different services.

    We will not place non-essential marketing or advertising cookies unless you have provided consent where consent is required.

    4. First-party and third-party cookies

    Cookies may be either first-party cookies or third-party cookies.

    First-party cookies are set by FlipShip through our website.

    Third-party cookies are set by another organisation whose services or technology are used on the website.

    Third-party providers may collect information directly from your device and process it under their own privacy and cookie policies.

    Third-party services used by the website may include:

    • Shopify;
    • website hosting and infrastructure providers;
    • analytics providers;
    • security and fraud-prevention providers;
    • form and communication services;
    • embedded content providers; and
    • advertising or marketing services, where used.

    The third-party services and cookies used may change as we update the website or the services supporting it.

    5. Shopify cookies

    Our website is hosted and operated using Shopify.

    Shopify may use cookies and similar technologies to:

    • operate and deliver the website;
    • maintain sessions;
    • support security and fraud prevention;
    • remember privacy and cookie choices;
    • process forms and website interactions;
    • provide analytics and performance features; and
    • support integrations and other website functionality.

    Some Shopify cookies are strictly necessary for the website to operate. Other Shopify or connected-service cookies may only be used after the visitor has made the appropriate cookie choice.

    Shopify maintains its own information about the cookies used by its services and merchant storefronts. The precise cookies present on the website may depend on the Shopify features, applications and integrations that are active at the time of your visit.

    6. Cookie consent

    When you first visit the website, you may be shown a cookie banner or preference tool.

    Where consent is required, you can use this tool to:

    • accept non-essential cookies;
    • reject non-essential cookies; or
    • manage the categories of non-essential cookies you wish to allow.

    Rejecting non-essential cookies should not prevent you from accessing the main parts of the website, although some optional features may not function in the same way.

    Simply continuing to browse the website is not treated as consent to non-essential cookies. Valid consent requires a clear and positive choice.

    7. Changing or withdrawing your consent

    You can change or withdraw your consent to non-essential cookies at any time.

    You may be able to do this by selecting the cookie-preference link or control available on the website.

    Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

    Changing your preferences may not automatically delete cookies already stored on your device. You can remove those cookies using your browser settings.

    8. Managing cookies through your browser

    Most web browsers allow you to control cookies through their settings.

    Depending on the browser, you may be able to:

    • view cookies stored on your device;
    • delete individual or all cookies;
    • block first-party or third-party cookies;
    • block all cookies;
    • allow cookies only for selected websites;
    • receive a warning before a cookie is stored; or
    • use private or incognito browsing features.

    The method used to manage cookies varies between browsers and devices. Please consult the support or settings section of your browser for instructions.

    Blocking or deleting cookies may affect the way the website operates. Some features, including forms, preference controls or security functions, may not work correctly if essential cookies are blocked.

    9. Cookie duration

    Cookies may be either:

    Session cookies, which usually expire when you close your browser; or

    Persistent cookies, which remain on your device for a specified period or until you delete them.

    The duration of a cookie depends on its purpose and the provider that sets it.

    We aim to retain cookies and information collected through them only for as long as reasonably necessary for the relevant purpose.

    10. Cookies and personal information

    Some cookies and similar technologies may collect information that identifies you directly or indirectly.

    This may include:

    • an IP address;
    • a device or browser identifier;
    • website activity;
    • cookie-preference information;
    • referral information; and
    • information connected with a form or account interaction.

    Where cookie information constitutes personal data, it will be handled in accordance with our Privacy Policy and applicable data-protection law.

    11. Legal basis

    The rules governing cookies and similar technologies in the United Kingdom include the Privacy and Electronic Communications Regulations 2003.

    Strictly necessary cookies may be used without consent where they are essential to provide the website or a service requested by the visitor.

    Consent is generally required before using cookies or similar technologies that are not strictly necessary.

    Where information collected through cookies is personal data, we will also identify an appropriate lawful basis under applicable data-protection law.

    12. Changes to this Cookie Policy

    We may update this Cookie Policy from time to time to reflect:

    • changes to the website;
    • new features, applications or service providers;
    • changes in the cookies or similar technologies we use;
    • legal or regulatory developments; or
    • changes to our business operations.

    The latest version will be published on this page. The date at the top of the policy shows when it was last updated.

    13. Contact us

    For questions about this Cookie Policy or the use of cookies on the website, contact:

    FLIPSHIP LTD, trading as FlipShip
    Registered in England and Wales under company number 17372844
    Email: info@flip-ship.com

    You can also review our Privacy Policy for further information about how we handle personal data.

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