Cookie Policy

Last updated: August 2026

This Cookie Policy explains how FLIPSHIP LTD, trading as FlipShip, uses cookies and similar technologies on www.flip-ship.com.

It should be read alongside our Privacy Policy.

Cookies help our website operate, maintain security, remember certain choices and, where permitted, help us understand how the website is used.

1. Who we are

FLIPSHIP LTD is registered in England and Wales under company number 17372844.

Trading as: FlipShip

Registered office:

4 Swallow Close
Milford
Godalming
England
GU8 5DJ

Email: info@flip-ship.com

Website: www.flip-ship.com

2. What are cookies?

Cookies are small files or pieces of information stored on your computer, phone, tablet or other device when you use a website.

They can help a website:

• recognise a browser or device;
• maintain a secure session;
• remember choices;
• operate forms and other functions; and
• understand how the website is being used.

Websites may also use similar technologies such as pixels, tags, local storage and other technologies that store or access information on a device.

In this Policy, we use the term “cookies” to include cookies and similar technologies where appropriate.

3. How FlipShip uses cookies

We may use cookies to:

• operate the website;
• maintain website and session security;
• support forms and website functionality;
• remember privacy and cookie choices;
• prevent fraud, misuse and spam;
• diagnose technical problems;
• measure website performance;
• understand how visitors use the website; and
• support marketing or advertising features where these are used and you have provided any consent required.

The cookies actually used can change as our website, Shopify configuration, applications and integrations change.

4. Essential cookies

Some cookies are necessary for the website or a service you request to function properly.

These may be used for purposes such as:

• website navigation;
• security;
• session management;
• form functionality;
• fraud and spam prevention;
• privacy and cookie-preference management; and
• other essential website functions.

Where a cookie is strictly necessary to provide the website or a feature you have requested, consent may not be required.

The ICO distinguishes strictly necessary cookies from cookies that are merely useful or convenient; the exemption applies only where the cookie is genuinely essential to provide the requested online service.

Blocking essential cookies through your browser may prevent some parts of the website from working correctly.

5. Analytics and performance cookies

Analytics and performance cookies may help us understand how visitors interact with our website.

Depending on the tools active on the website, this may include information about:

• pages visited;
• links selected;
• how visitors reached the website;
• browser or device type;
• general traffic patterns;
• session activity; and
• technical errors or website performance.

We may use this information to understand how the website performs and identify improvements.

Where analytics cookies are not strictly necessary, they will only be used where the appropriate consent has been obtained.

6. Functionality cookies

Functionality cookies may allow the website to remember choices or information that helps provide a particular feature.

These may include:

• privacy preferences;
• language or regional preferences;
• information entered during a website session; or
• other website choices.

Whether consent is required depends on the particular cookie and why it is being used.

7. Security cookies

Cookies and similar technologies may be used to help:

• maintain secure sessions;
• detect suspicious activity;
• prevent misuse;
• protect forms from spam;
• reduce fraudulent activity; and
• protect the availability and integrity of the website.

Where a security cookie is strictly necessary to provide a service you have requested or securely operate that service, it may be used without consent.

8. Marketing and advertising cookies

If FlipShip uses marketing or advertising cookies, these may be used to:

• measure marketing campaigns;
• record whether a visitor arrived through a particular campaign;
• measure conversions;
• understand interactions with advertising; or
• support more relevant advertising.

We will not use non-essential marketing or advertising cookies before obtaining any consent required by applicable law.

Simply continuing to use the website is not treated as consent to non-essential cookies. The ICO requires consent to involve a clear positive action.

9. First-party and third-party cookies

A first-party cookie is set through the FlipShip website.

A third-party cookie is set or accessed by another organisation whose technology or service is used on the website.

Depending on the services active on the website, third parties may include:

• Shopify;
• website infrastructure providers;
• security providers;
• form providers;
• analytics providers; and
• other website applications or integrations.

Third parties may process information under their own privacy and cookie policies.

We periodically review the services used on the website, but the exact cookies present can change as website features and integrations are updated.

10. Shopify

The FlipShip website is hosted using Shopify.

Shopify uses cookies and similar technologies on merchant storefronts for purposes including operating the store, maintaining security, remembering privacy choices and providing analytics-related functionality. Shopify's current published storefront cookie information includes strictly necessary, analytics and marketing-related categories, although the precise cookies present depend on the services and features being used.

Shopify may therefore set or support cookies for purposes such as:

• website functionality;
• session management;
• privacy preferences;
• security;
• analytics; and
• connected Shopify functionality.

Shopify processes information in accordance with its own applicable privacy notices.

11. Cookie consent and preferences

Visitors may be shown a cookie banner or privacy-preference tool.

Where consent is required, the tool may allow you to:

• accept non-essential cookies;
• reject non-essential cookies; or
• manage particular cookie categories.

For visitors in configured regions such as the UK, Shopify states that its privacy tools can prevent non-essential Shopify data collection until the visitor has provided consent.

Rejecting non-essential cookies should not prevent access to the main website, although optional functionality may work differently.

12. Changing your preferences

You can change your cookie preferences after your initial choice.

Where enabled, use the Cookie Preferences or equivalent privacy control available on the website.

Shopify provides functionality that allows customers to return to their consent preferences and update their choices.

Changing your preferences does not necessarily remove cookies that are already stored on your device. These may also be removed through your browser settings.

13. Browser controls

Most browsers allow you to control cookies through browser settings.

Depending on your browser, you may be able to:

• view stored cookies;
• remove cookies;
• block particular cookies;
• block third-party cookies;
• block all cookies;
• allow cookies only for particular websites; or
• receive a warning before cookies are stored.

Please refer to your browser's help or settings pages for instructions.

Blocking cookies may affect website functionality, particularly where essential cookies are required.

14. How long cookies remain on your device

Cookies may be:

Session cookies, which generally expire when a browser session ends; or

Persistent cookies, which remain for a defined period or until they are deleted.

The lifespan of a cookie depends on its purpose and the provider that sets it.

For example, Shopify currently publishes specific retention periods for its merchant-storefront cookies, ranging from session-based or minute-based cookies through to cookies lasting up to a year.

The exact duration of cookies used on FlipShip may change as Shopify and other website services are updated.

15. Cookies and personal information

Information collected using cookies may sometimes constitute personal information.

This can include information such as:

• IP address;
• device identifiers;
• browser information;
• cookie identifiers;
• website interactions;
• referral information; and
• privacy-preference information.

Where information collected using cookies is personal information, we handle it in accordance with our Privacy Policy and applicable data-protection law.

16. Third-party applications and pixels

FlipShip may use Shopify applications, integrations or other third-party website technologies.

Where a third-party application installs its own cookies, pixels or similar tracking technology, those technologies may not automatically be governed by Shopify's own cookie banner unless the provider is properly integrated with Shopify's Customer Privacy tools.

Shopify expressly advises merchants that manually installed third-party cookies and pixels may require separate consent controls or custom logic.

We therefore aim to ensure that any non-essential third-party tracking used on the website respects the visitor's applicable consent choices.

17. Applicable cookie rules

The use of cookies and similar technologies in the UK is governed principally by applicable privacy and electronic-communications rules, alongside data-protection law where personal information is processed.

In general:

• strictly necessary cookies may be used without consent where the relevant legal exemption applies; and
• non-essential cookies generally require consent before they are set or accessed.

Valid consent must be freely given, specific and informed and involve a clear positive action.

Where cookie-derived information is personal information, an appropriate lawful basis must also apply to the subsequent processing of that information.

18. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to:

• the website;
• Shopify;
• website applications or integrations;
• cookies and tracking technologies;
• service providers;
• applicable legal or regulatory requirements; or
• our business operations.

The latest version will be published on this page.

The Last updated date at the top will show when the Policy was most recently changed.

19. Contact us

For questions about this Cookie Policy or the way FlipShip uses cookies and similar technologies, contact:

FLIPSHIP LTD

Trading as:
FlipShip

Company number:
17372844

Registered office:

4 Swallow Close
Milford
Godalming
England
GU8 5DJ

Email:
info@flip-ship.com

Website:
www.flip-ship.com

You can also read our Privacy Policy for more information about how we handle personal information.