COMPLIANCE MADE SIMPLE.
FlipShip helps retailers ship safety matches, fragrance, reed diffusers, room sprays, aerosols and mixed gift sets when a standard courier service may not be suitable.
Tell us what you sell and where you need to send it. We’ll review the setup and let you know whether FlipShip can support you.
UK Mainland shipping is supported as standard. Other destinations are reviewed separately.
WHY WE STARTED FLIPSHIP
Retailers are often left trying to work out which products a courier can accept and which shipping service they should use. FlipShip was created to make that process clearer.
After almost 20 years working in shipping and logistics, including Dangerous Goods, we have seen how easy it is for retailers to get caught out by courier restrictions.
A standard parcel account may allow you to create a label even when the courier has not approved that product for the service being used.
Being able to create a label does not always mean the courier can carry the goods.
This can affect products such as safety matches, fragrance, reed diffusers, room sprays, aerosols and mixed gift sets.
FlipShip checks the product and proposed shipping setup first. If it can be supported, we explain the approved route and what you need to do next.
We also provide practical packaging, labelling and shipping support, so you do not have to work it all out yourself.
We handle the checks. You keep selling.
Safety matches are one example. The correct courier approval, packaging, labelling and shipping process need to be in place before they are sent.
Parcels may be stopped, refused or returned, and courier accounts can be restricted where goods are sent through an unsuitable service.
Once your setup is approved, FlipShip provides access to the agreed shipping process together with the practical support needed to keep orders moving.
HOW IT WORKS
You do not need to understand all the shipping rules before speaking to us. Tell us what you sell and where it needs to go, and we’ll check whether FlipShip can support you.
Send us your product details, how it is packed and where you want to send it. If you already have an SDS or other product information, you can include that too.
We review the product and proposed shipping setup and confirm whether FlipShip can support it.
If approved, we’ll explain the packaging, labelling and shipping process you need to follow and get your FlipShip account ready.
Once your account is ready, you can start sending approved orders through FlipShip.
BUILT TO KEEP RETAILERS MOVING
Your customers continue ordering from you as normal. FlipShip helps put the right shipping process in place for the products we have approved.
WHAT WE SUPPORT
FlipShip helps gift and lifestyle retailers ship products that may need a specialist or regulated courier process.
Every product is reviewed individually. What we can support can depend on the ingredients, classification, packaging, quantity, destination and available courier route.
Safety matches cannot simply be sent through every standard parcel service. They need the correct courier approval, packaging, labelling and shipping process.
We can review matchboxes, long matches, giant matches and gift sets containing matches and confirm whether FlipShip can support the setup.
Learn about shipping safety matchesCOMMON PRODUCTS WE REVIEW
Some reed diffuser liquids are regulated for transport. Send us the product details or SDS and we’ll check whether we can support them.
Room sprays and fragrance mists may be regulated depending on their ingredients and packaging. We’ll review the details and confirm the available options.
Perfume and fragrance products can require additional shipping controls. If you have an SDS, send it to us and we’ll review the setup.
Aerosols and pressurised products need to be reviewed before shipping. We’ll check the product and confirm whether an approved route is available.
If a gift set contains matches, sprays, fragrance liquids, aerosols or another regulated item, we can review the complete set and how it needs to be shipped.
Oils and bottled liquids are reviewed individually. Send us the product information and we’ll check whether a regulated shipping process is required.
That does not necessarily mean we cannot help. Send us the details and we’ll check whether FlipShip can support it.
Potentially, yes. FlipShip is designed for gift and lifestyle retailers selling products that may need more than a standard parcel service.
Start with a Free Product Review and we’ll check whether your products and proposed shipping setup can be supported.
No. You do not need to understand the regulations before contacting us.
Tell us what you sell and where you need to send it. We’ll review the details and explain what happens next.
We review your products and shipping setup first.
If approved, we’ll explain the packaging, labelling and shipping process and get your FlipShip account ready for eligible shipments.
Not quite. We need to review and approve your products and shipping setup before regulated shipments can begin.
Once that is complete, we’ll confirm what you can ship and how.
Some products are not accepted through every standard parcel service, even when the courier system allows you to create a label.
Using an unsuitable service can result in parcels being delayed, stopped, refused or returned, and may also affect your courier account.
We commonly review safety matches, reed diffusers, room sprays, perfume and fragrance, aerosols, essential oils and mixed gift sets.
If your product is not listed, you can still send us the details and we’ll take a look.
Not always. If you already have an SDS, send it with your Product Review as it may help us understand how the product needs to be shipped.
If you do not have one, you can still start a review. We’ll let you know if any additional information is needed.
Start with your company details, the products you sell, how they are packed, where you want to ship and your approximate order volume.
If we need photographs, an SDS, weights, dimensions or anything else, we’ll ask during the review.
The initial Product Review is free.
Pay As You Go has no monthly fee, with regulated shipping from £12.95 + VAT and non-regulated shipping from £9.95 + VAT per consignment.
FlipShip Membership is £39.99 + VAT per month, with regulated shipping from £7.95 + VAT and non-regulated shipping from £5.95 + VAT per consignment.
Tailored pricing may be available for higher-volume businesses. Courier charges are additional.
Yes. FlipShip customers can also use our non-regulated shipping service for eligible everyday parcels.
This allows you to manage more of your shipping through the same setup.
UK Mainland shipping is supported as standard.
Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands and other offshore destinations are reviewed separately.
Availability depends on the product and the courier route available for that destination.
Yes. Advertised shipment prices are starting rates and courier charges are additional.
Extra charges may also apply for things such as remote destinations, returns, failed collections, address corrections, oversized or overweight parcels, or additional documentation.
The review is free and there is no commitment to start. We’ll tell you whether FlipShip can support your setup and what happens next.